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14+ Years of Experience Providing Great Customer Service To Improve Your Business Processes

Contact Info

1828 Snake River Rd, Ste. D&E,

Katy, TX 77449

IT Managed Services

IT Managed Services

Infrastructure as a managed service drives greater IT value for businesses by optimizing IT infrastructure, performance and availability while minimizing costs. This enables greater business agility so organizations can stay ahead of the game in the face of rapid changes in their business landscape. Value Point is a best-in-class technology partner with over 2 decades of experience, and a leading global Managed Service Provider (MSP), providing reliable, efficient and affordable IT infrastructure management services. Our full spectrum of Managed IT services provides robust IT infrastructure as a solid backbone for your business, and helps streamline operations to drive better business outcomes. Real-time visibility through live dashboards and smart reporting drives better decision-making. We relieve organizations of IT infrastructure management tasks so they can focus all their energy on core business and innovation.

We conduct a thorough assessment to understand your organization’s entire IT infrastructure followed by a gap analysis to identify pain points. We provide the right blend of tools, technologies, people and processes to devise a custom solution that best suits your organization. In the event of a customer crisis, we follow a no rulebook policy, doing everything it takes to remedy the situation.

Master MSP

  • Expand your services portfolio
  • Improve margin by reducing your delivery cost
  • Expand your support window to 7/24
  • Leverage our SME’s for the short term project instead of hiring
  • Add new support revenue streams
  • Build your brand with our white labeled services
  • Get more wallet share from your existing customer base

Managed Cloud Services

  • Public Cloud Managed Services
  • Desktop on Cloud
  • Private Cloud
  • Disaster Recovery as a Service
  • Backup as a Service
  • Migration as a Service
  • Data Center Managed Services

Remote Infrastructure Management

  • Services (RIMS)
  • Service Desk
  • End Point Management
  • Asset/Patch Management
  • Policy and Automation
  • First Call Resolution
  • Reports & Dashboard

Network Operations Center

  • (NOC) Support
  • 24/7 Data Center Monitoring & Management
  • Service Desk
  • First Call Resolution
  • Vendor Management
  • Scheduled SOP & Backups

Facility Management Services (Support)

  • SLA Based
  • Cost + Model
  • Resource Based

Professional Services

  • Technology Consulting
  • Implementation & Roll Out/li>
  • IT Relocation
  • Training
  • Migration
  • GAP Analysis

Annual Maintenance Contract

  • OEM B2B
  • Warranty Upgrade Packs
  • VPS AMC
  • Multi-Vendor

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